Pricing
One balance. Everything from a quick answer to a full repair.
Traditional IT pricing forces a quote before anyone knows what is broken. Credits let you start small, see the diagnosis, and then decide how far to take it.
Credits
Pay with Fason Credits
One balance for everything: AI diagnostics, remote support and professional IT services. No subscriptions, no call-out surprises — you always see the estimated cost before you commit.
Your balance
30Credits
$30
1 Credit = $1. Credits are deducted only when work is carried out.
What Credits are used for
- AI-assisted diagnostics and follow-up questions
- Guided fixes you can carry out yourself
- Remote sessions with a technician
- Hands-on repair, recovery and setup work
Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and unused credits stay in your balance for 12 months.
The rules
How credits behave.
1 credit = $1
No conversion games, no tiered credit values. What you buy is what you spend.
Estimated before spent
AI gives a range before any work is authorised. A technician confirms it before starting hands-on work.
Diagnosis counts toward the fix
Credits used on a diagnosis are deducted from the cost of the service that follows.
Valid for 12 months
Unused credits stay in your balance for a year, ready for the next issue.
Typical usage
What services usually cost.
Ranges rather than fixed prices, because the honest answer depends on what the diagnosis finds.
| Service | Starting from | Typical range |
|---|---|---|
| Computer Repair | 20 Credits | 20–40 Credits |
| PC Optimization | 15 Credits | 15–30 Credits |
| Windows Installation | 25 Credits | 25–45 Credits |
| Virus & Malware Removal | 25 Credits | 25–50 Credits |
| Data Recovery | 40 Credits | 40–90 Credits |
| Wi-Fi & Network Setup | 20 Credits | 20–45 Credits |
| Gaming PC Setup | 30 Credits | 30–70 Credits |
| Remote IT Support | 10 Credits | 10–25 Credits |
Start here
Don't know what's wrong?
Ask AI.
Describe the problem. Get a clear next step. Connect with an expert when you need one.