Computer Repair
Get your computer back to working the way it should.
What we can help with
Most people describe a broken computer the same way: "it just stopped working properly." That is a perfectly good starting point. Fason AI asks the follow-up questions a good technician would ask — when it started, what changed, what the machine does when you press the power button — and turns those answers into a short list of likely causes.
From there you get a clear recommendation. Sometimes the fix is a setting, a driver, or a failing update, and AI can walk you through it in a few minutes. Sometimes the evidence points at a failing drive, a dying power supply or a thermal problem, and a technician takes over with the diagnosis already written down.
- Computer won't turn on
- Random crashes and freezes
- Blue screens and restart loops
- Overheating and loud fans
- Slow performance after years of use
- Hardware faults and failing components
- Unexpected shutdowns
- Strange clicking or grinding noises
- Display and graphics problems
Where AI stops and a person starts
Fason AI handles the parts of the job that are really about information: narrowing down symptoms, ruling out easy causes, and telling you in plain language what is most likely happening before anyone touches your machine.
A technician steps in the moment the job needs hands, tools, or judgement in the physical world — opening a device, swapping a component, or working through an issue that has more than one plausible cause.
AI Diagnosis
Start with AI.
Know what you're dealing with.
Before booking a technician, let Fason AI ask a few questions and help identify the likely cause behind your computer repair issue. It takes about a minute and costs nothing to start.
What is your computer doing?
Choose the option that sounds closest — you can correct AI at any point.
Scope
What's included
Everything below is part of a standard computer repair engagement. Anything outside it is quoted in credits before the work starts.
AI-assisted initial diagnosis
A guided conversation that turns your description into a ranked list of likely causes.
Problem assessment
A written summary of what is probably wrong and how confident we are about it.
Hardware inspection
Physical checks of drives, memory, power delivery, cooling and connectors.
Software troubleshooting
Drivers, updates, boot records, startup services and system file integrity.
Technician recommendations
What to repair, what to replace and what is honestly not worth fixing.
Repair guidance
Step-by-step instructions if you would rather do the fix yourself.
Follow-up support
Come back to the same AI thread for seven days if the problem returns.
Process
How it works
The same five steps for every service, so you always know what happens next.
- 01
Tell AI what's happening.
- 02
AI analyzes your symptoms.
- 03
Get a recommended solution.
- 04
Choose AI guidance or professional help.
- 05
Get your issue resolved.
Typical cost
20–40 Credits
Starting from 20 Credits
Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and a technician confirms it before any hands-on work begins. We do not quote a fixed repair price before the problem is understood.
Start AI DiagnosisCredits
Pay with Fason Credits
One balance for everything: AI diagnostics, remote support and professional IT services. No subscriptions, no call-out surprises — you always see the estimated cost before you commit.
Your balance
30Credits
$30
1 Credit = $1. Credits are deducted only when work is carried out.
What Credits are used for
- AI-assisted diagnostics and follow-up questions
- Guided fixes you can carry out yourself
- Remote sessions with a technician
- Hands-on repair, recovery and setup work
Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and unused credits stay in your balance for 12 months.
Related services
All services
Start here
Don't know what's wrong?
Ask AI.
Describe the problem. Get a clear next step. Connect with an expert when you need one.