Windows Installation

A clean, correctly configured system without losing your files.

AI-assisted diagnosisFrom 25 Credits
Laptop on a clean desk during an operating system installation

What we can help with

A reinstall is often the right answer, and just as often the wrong one. Fason AI first checks whether your problem is actually fixable without wiping anything — because a corrupted profile, a bad update or a driver conflict does not need a clean install.

When a rebuild genuinely is the best route, the risky part is not the installation itself. It is everything around it: backing up files, keeping licences, finding the right drivers for your exact hardware, and restoring the setup so the machine is usable again the same day.

  • Windows won't boot or repairs in a loop
  • Upgrading to a newer Windows version
  • Clean install on a new SSD
  • Corrupted system files
  • Recovering a machine after malware
  • Missing or broken drivers
  • Setting up a new computer from scratch
  • Dual-boot configuration
  • Moving files and settings to a new device
Support technician with a headset assisting a customer remotely

Where AI stops and a person starts

Fason AI handles the parts of the job that are really about information: narrowing down symptoms, ruling out easy causes, and telling you in plain language what is most likely happening before anyone touches your machine.

A technician steps in the moment the job needs hands, tools, or judgement in the physical world — opening a device, swapping a component, or working through an issue that has more than one plausible cause.

AI Diagnosis

Start with AI.
Know what you're dealing with.

Before booking a technician, let Fason AI ask a few questions and help identify the likely cause behind your windows installation issue. It takes about a minute and costs nothing to start.

Guided diagnosis

What are you trying to do?

Choose the option that sounds closest — you can correct AI at any point.

Scope

What's included

Everything below is part of a standard windows installation engagement. Anything outside it is quoted in credits before the work starts.

01

AI pre-install check

Confirms whether a reinstall is really necessary before you commit credits.

02

Backup planning

A checklist of what needs saving and where it will be stored.

03

Licence and account review

Keeping your Windows activation and app sign-ins intact.

04

Clean installation

Correct partitioning, boot configuration and system setup.

05

Driver installation

Chipset, graphics, network and peripheral drivers for your exact model.

06

Essential configuration

Updates, security settings, printers and everyday applications.

07

Data restore and handover

Your files back in place, with a short summary of what changed.

Process

How it works

The same five steps for every service, so you always know what happens next.

  1. 01

    Tell AI what's happening.

  2. 02

    AI analyzes your symptoms.

  3. 03

    Get a recommended solution.

  4. 04

    Choose AI guidance or professional help.

  5. 05

    Get your issue resolved.

Typical cost

25–45 Credits

Starting from 25 Credits

Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and a technician confirms it before any hands-on work begins. We do not quote a fixed repair price before the problem is understood.

Start AI Diagnosis

Credits

Pay with Fason Credits

One balance for everything: AI diagnostics, remote support and professional IT services. No subscriptions, no call-out surprises — you always see the estimated cost before you commit.

Your balance

30Credits

$30

10 Credits100 Credits
Get 30 Credits — $30

1 Credit = $1. Credits are deducted only when work is carried out.

What Credits are used for

  • AI-assisted diagnostics and follow-up questions
  • Guided fixes you can carry out yourself
  • Remote sessions with a technician
  • Hands-on repair, recovery and setup work

Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and unused credits stay in your balance for 12 months.

Network racks in a modern data centre

Start here

Don't know what's wrong?
Ask AI.

Describe the problem. Get a clear next step. Connect with an expert when you need one.