Services
Get help with almost anything tech.
Eight service families, one entry point. If you are not sure which one you need — and most people aren't — describe the symptom and let the AI route you. Every service starts with a diagnosis, so you never pay for work before you know what the problem is.
AI Diagnosis
Start with AI.
Know what you're dealing with.
Before booking a technician, let Fason AI ask a few questions and help identify the likely cause. It takes about a minute and costs nothing to start.
What kind of problem are you having?
Choose the option that sounds closest — you can correct AI at any point.
Credits
Pay with Fason Credits
One balance for everything: AI diagnostics, remote support and professional IT services. No subscriptions, no call-out surprises — you always see the estimated cost before you commit.
Your balance
30Credits
$30
1 Credit = $1. Credits are deducted only when work is carried out.
What Credits are used for
- AI-assisted diagnostics and follow-up questions
- Guided fixes you can carry out yourself
- Remote sessions with a technician
- Hands-on repair, recovery and setup work
Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and unused credits stay in your balance for 12 months.
Start here
Don't know what's wrong?
Ask AI.
Describe the problem. Get a clear next step. Connect with an expert when you need one.