Wi-Fi & Network Setup

Fast, stable coverage in every room you actually use.

AI-assisted diagnosisFrom 20 Credits
Technician configuring a Wi-Fi router and network switch in a modern home office

What we can help with

Slow internet is rarely one problem. It can be the line, the router, the channel your neighbours are also using, the placement of a single access point, or one device quietly saturating the connection. Fason AI works through those possibilities in order, starting with the tests you can run yourself in two minutes.

That usually produces a clear answer: reposition and reconfigure, replace ageing hardware, add a second access point, or take it up with the provider. Where hands-on work is needed, a technician handles the installation, channel planning and security configuration.

  • Wi-Fi dead zones in parts of the home
  • Connection dropping several times a day
  • Slow speeds despite a fast plan
  • Video calls freezing
  • Setting up a new router or mesh system
  • Extending coverage to a garden office
  • Printers and smart devices that won't connect
  • Guest network and parental controls
  • Securing an open or outdated network
Technician assisting a customer over a remote session

Where AI stops and a person starts

Fason AI handles the parts of the job that are really about information: narrowing down symptoms, ruling out easy causes, and telling you in plain language what is most likely happening before anyone touches your machine.

A technician steps in the moment the job needs hands, tools, or judgement in the physical world — opening a device, swapping a component, or working through an issue that has more than one plausible cause.

AI Diagnosis

Start with AI.
Know what you're dealing with.

Before booking a technician, let Fason AI ask a few questions and help identify the likely cause behind your wi-fi & network setup issue. It takes about a minute and costs nothing to start.

Guided diagnosis

What is happening with your connection?

Choose the option that sounds closest — you can correct AI at any point.

Scope

What's included

Everything below is part of a standard wi-fi & network setup engagement. Anything outside it is quoted in credits before the work starts.

01

AI connectivity interview

Separates provider problems from in-home network problems.

02

Coverage assessment

Where the signal drops and why, room by room.

03

Router configuration

Channels, bands, firmware and quality-of-service settings.

04

Mesh or access point setup

Placement and configuration for even coverage.

05

Device onboarding

Printers, TVs, consoles and smart home devices connected properly.

06

Network security

Strong credentials, updated firmware and a separate guest network.

07

Speed verification

Measured results in the rooms that matter to you.

Process

How it works

The same five steps for every service, so you always know what happens next.

  1. 01

    Tell AI what's happening.

  2. 02

    AI analyzes your symptoms.

  3. 03

    Get a recommended solution.

  4. 04

    Choose AI guidance or professional help.

  5. 05

    Get your issue resolved.

Typical cost

20–45 Credits

Starting from 20 Credits

Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and a technician confirms it before any hands-on work begins. We do not quote a fixed repair price before the problem is understood.

Start AI Diagnosis

Credits

Pay with Fason Credits

One balance for everything: AI diagnostics, remote support and professional IT services. No subscriptions, no call-out surprises — you always see the estimated cost before you commit.

Your balance

30Credits

$30

10 Credits100 Credits
Get 30 Credits — $30

1 Credit = $1. Credits are deducted only when work is carried out.

What Credits are used for

  • AI-assisted diagnostics and follow-up questions
  • Guided fixes you can carry out yourself
  • Remote sessions with a technician
  • Hands-on repair, recovery and setup work

Final credit usage depends on the complexity of the issue. AI will provide an estimate before you commit, and unused credits stay in your balance for 12 months.

Network racks in a modern data centre

Start here

Don't know what's wrong?
Ask AI.

Describe the problem. Get a clear next step. Connect with an expert when you need one.